Implementation Options

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Support Options

Distribution Independent Support Providers

As companies move to Linux for their mission critical applications, Linux support becomes their primary requirement. Enterprise support is one of the primary requirements of adoption of Linux in enterprises. We provide support on various Linux distributions, and their software packages.

Our support options include e-mail support, remote support and physical support. We offer the enterprises high level support covering both installation and configuration of services required to setup a professional computing environment. We provide a wide range of support option to fit the needs of an organization.

We provide defect level support to all major Linux distributions available. We offer flexible coverage options and plans. We offer both per incident support, as well as monthly contracts.

Our support options include.

For any query through e-mail, you get a guaranteed 24-hrs response to your problem. For registered users, we are providing free e-mail support for three months or six instances, whichever is earlier. Otherwise, the prices would depend on the type of service taken, for details, please click here.

We offer 24*7 hours remote support to our clients, in a very cost-effective manner for their business critical applications. At present, we are offering this service to major corporate in India, like Sahara, and Bharti, for their mission critical applications, and services. For details of the offer, please click here.

We are located in N.Delhi, India. We can undertake physical implementation contracts in India, followed by remote support. We are providing physical support to more than 40 major corporate in Northern India, including Arcus Stores, Pahwa Enterprises, Relaxo etc. For quote, please fill up this form, and we will send you a detailed quote for your requirements.

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We undertake Pilot projects for different segments like Government, Education Institutes and Corporates for various application under Linux to help them do a ROI study of their real life implementations.

Coming Up

Tetra to open an office in Chandigarh

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